Teletronics Customer Survey

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Thank you for working with us on your last service call . As we continually strive to provide you with high-quality products and exceptional service, we at Teletronics Communications value your feedback. Please take a moment to complete our on-line survey. All fields are required. When you contacted our Customer Service, did we: 1. Respond in a friendly, courteous and professional manner? Yes No 2. Was our response time to your satisfaction? Yes No During our recent service call to your business did we: 3. Upon arrival did the Technician check in with the contact and clarify the intent of the service call? Yes No 4. Did we explain the work completed to you and the effects of any unfinished work? Yes No 5. How would you rate our technicians performance on this service call? Outstanding (Exceeded Expectations) Excellent (Expectations Met) Good (Expectations not quite met) Fair(Expectations not met) Poor (Not anything close to expectations) 6. If, in the past, you contacted our Accounting Department with a question regarding an invoice, did they respond in a helpful and professional manner? Yes No N/A 7. Would you like a Communications Coordinator to contact you for an assessment of your network and phone system? Yes No First Name: Last Name: Company Name: Email Address: General Comments: