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Telecommunications and Managed IT Services Solutions for Businesses

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Teletronics offers a variety of services for your voice and data communication needs:

  • Telephone Systems (Voice over IP, PBX, hybrid, digital)
  • VoIP multi-site networks
  • Unified Messaging (voicemail and fax delivered to email Inbox)
  • Interactive Voice Response (IVR) applications
  • Computer Telephone Integration (CTI) dial-out from and inbound screen-pop to PCs
  • Wireless services (voice and data)
  • Conferencing, including converged conferencing
     for voice and data
  • Local Area Network and Wide Area Network
     (LAN and WAN) equipment and services
  • Digital Circuits–T1, PRI, Frame Relay, ATM, MPLS
  • Teletronics Long Distance (TTLD) –
     Inbound, outbound, dedicated, and switched
  • Automatic Call Distribution (ACD) routing and reporting packages
  • Premise Wiring (cabling, patch panels, network infrastructure)
  • Call Accounting systems
  • Cost analysis and assessment services
  • Consulting services.

Teletronics' feature-rich Managed IT Services include:

  • Network/System security (anti-virus, network monitoring, email filtering, anti-spam)
  • Spectrum BDR backup data recovery:  on-premise and cloud continuity
  • Infrastructure support
  • System performance monitoring
  • Remote Monitoring and Management
  • Software and hardware installation and upgrades
  • Vendor management, change management, asset management
  • Mobile and wireless support
  • BYOD for Mobile Unified Communications
  • ShoreTel Mobility
  • Smartphone access, setup, admin and security
  • Blackberry server management
  • Microsoft Exchange support
  • Support VPN connectivity, setup, management, optimization and troubleshooting
  • Live help desk (real-time remediation with ticket monitoring)
  • Remote support desk L1-L4
  • Local Area Network and Wide Area Network (LAN and WAN) optimization and support
  • Cost analysis and assessment services
  • Customized IT service plans, tailored for your unique business needs
  • IT Consulting services